Choosing a loyalty management software platform might be hard, given the many possibilities. If you’re a new business owner or marketing professional (e-commerce and SaaS Focus), this guide will help you start.
We have examined over 13 famous customer engagement software alternatives for 2024. Each tool analyzes essential features, price structures, and customer comments.
Technology like customer loyalty software helps companies build long-term relationships with customers. With this tool, businesses can create and improve customer reward programs that encourage customers to buy again.
Beyond savings, it offers significant tools to create an interesting experience:
No doubt, loyalty program software solutions are the key to consumer loyalty and sustained e-commerce success.
When comparing loyalty program technology, consider these factors:
In the section below, we will list 13 excellent loyalty management solutions.
We have investigated and analyzed the best 13 loyalty management tool options. Choose a platform based on features, cost, and user ratings to connect with customers and grow your e-commerce company.
According to a CX trends study, consumers would spend more with businesses offering excellent customer service, and 75% of them would.
BON Loyalty Rewards & Referrals could be your hidden weapon for improving customer experience (CX) and retaining customers. With this Shopify app, you can develop a complete loyalty program to strengthen connections and encourage repeat purchases.
Rating upload 2024: 4.9/5.0 ⭐ (1,491+).
Key features:
Work with:
Application administration languages:
Pricing: Starting from $25/month for the basic package to $349/month for the professional plan.
Smile: Loyalty & Rewards helps small companies manage loyalty programs. Points let consumers earn and collect incentives, VIP features let companies build tiers for their top customers, and referral capabilities reward users for sharing the product with friends and coworkers.
Rating upload 2024: 4.9/ 5.0 ⭐ (6,061+).
Key features:
Work with:
Application administration language: English.
Pricing: Starting at $49 per month for the basic package and $999 per month for the plus plan.
A user-friendly loyalty program, Yotpo Loyalty & Referrals enables e-commerce companies to build close relationships with customers and create long-term development.
Rating upload 2024: 4.7/5.0 ⭐ (2,507+)
Key features:
Work with:
Application administration language: English.
Pricing: The installation is free, and the Gold plan is $199 monthly.
TapMango allows you to establish your customized loyalty program. Engage consumers with our strong SMS/Email marketing, get new customers with our referral system and online review boost, enhance income through flash sales and mobile ordering, connect with your POS, and much more.
Rating upload 2024: 4.8/5.0 ⭐ (163+) on Capterra.com
Key features:
Work with:
Application administration language: English.
Pricing: TapMango’s monthly costs are customized according to business needs and goals.
Zinrelo is the best loyalty management software for restaurants. They offer deep data analytics, an enterprise-grade technology platform, and continuous strategic consulting. Access transactional, social, advocacy, engagement, behavioral, and emotional aspects of loyalty.
Rating upload 2024: 4.8/5.0 ⭐ (49+) on Capterra.com
Key features:
Work with:
Application administration language: English.
Pricing: Free to set up for Shopify shop and Zinrelo’s monthly expenses depending on business size and goals.
AnnexCloud is a loyalty system combining referral, user-generated content, and gamification modules. According to online user evaluations, platform installation can be resource-intensive, particularly for less experienced development teams.
Rating upload 2024: 4.2/5.0 ⭐ (39+) on Capterra.com
Key features:
Work with e-commerce platforms:
Application administration language: English.
Pricing: The price starts at $15,000 per year.
Businesses may customize communication by identifying and segmenting customers by gender, age, and spending habits using Fivestars. The platform also includes an app that allows customers to identify any local company that utilizes Fivestars and participates in reward programs.
Rating upload 2024: 4.6/5.0 ⭐ (1,284+) on Capterra.com
Key features:
Work with e-commerce platforms: Shopify.
Application administration language: English.
Pricing: FiveStars offers plans ranging from $109 to $199 per month, with extra costs for text message overages.
The Kangaroo reward system enables organizations to develop loyalty programs and point systems. Kangaroo also provides reporting and analytics, which may help businesses track what works and discover areas for development.
Rating upload 2024: 5.0/5.0 ⭐ (7+ reviews)
Key features:
Work with:
Application administration language: English.
Pricing: Ultimate plan is $199/ month.
Rivo Loyalty & Referrals was founded to deal with the issue of unchanging product quality and increasing pricing in competing loyalty app. Rivo Loyalty refreshes products weekly utilizing new Shopify’s tech.
Rating upload 2024: 4.9/5.0 ⭐ (2014+)
Key features:
Work with:
Application administration language: English.
Pricing: Start with free installation up to the plus package of $499/month.
Perkville is a web-based platform for designing, managing, and monitoring incentives. Create your loyalty program for gyms, spas, salons, and more!
Rating upload 2024: 4.7/5.0 ⭐ (35+) on capterra.com
Key features: Automated rewards program.
Work with e-commerce platforms:
Application administration language: English.
Pricing: The monthly fees for Perkville are goal- and company-specific.
AppCard is the simplest method to personalize rewards and retain consumers that drive your company forward. Their loyalty and rewards systems are completely automated, so cashiers do not have to manually input points, and consumers do not need to carry a card.
Rating upload 2024: 4.4/5.0 ⭐ (2312+) on cuspera.com
Key features:
Works with any POS.
Application administration language: English.
Pricing: AppCard’s monthly charges vary depending on the size of the business and its aims.
Loyalzoo is a digital loyalty solution created for Shopify POS that enhances the in-store experience and works well on websites. Customers may join up using their phone number or email address, or they can add your shop’s branded pass to their Apple or Google wallet.
Rating upload 2024: 4.4/5.0 ⭐ (106+) on capterra.com
Key features:
Works with:
Application administration language: English.
Pricing: Start at $47/month (per store) and add SMS to customers for $30/month.
LoyaltyLion improves consumer experiences by integrating a loyalty page into your website and shopper journey. Use loyalty points and rewards to boost enrollment and repeat customer rates.
Rating upload 2024: 4.6/5.0 ⭐ (581+)
Key features:
Works with:
Application administration language: English.
Pricing: Free to install and paid plans from $249/month.
This table summarizes prominent rewards program tools:
| Software | Key Features | Pricing | Additional charges on orders | Free Trial | User Rating (2024) | E-commerce Integrations |
| BON Loyalty | Memberships, Referrals, Rewards, VIP Tiers, Pop-up Management, Multilingual Support | Starts at $25/month. | No | Yes | 4.9/5.0 ⭐ | Shopify |
| Smile.io | Referrals, Rewards, VIP Tiers, Pop-up Options, Multilingual Support | Starts at $49/month. | $20 per 100 orders more. | Yes | 4.9/5.0 ⭐ | Shopify |
| Yotpo Loyalty & Referrals | Referrals, VIP Tiers, Rewards, Actionable Insights, Pre-built Campaigns | Free Install, $199/month (Gold Plan). | $0.20 per order after 500 monthly orders. | Yes | 4.7/5.0 ⭐ | Shopify |
| TapMango | Multiple Earning Options, Memberships, Enrollment Options, Performance Tracking, Punch Cards, Segmentation | Custom Pricing. | 2,500 monthly orders, $20 per 100 more. | Yes | 4.8/5.0 ⭐ | Shopify |
| Zinrelo | Referrals, VIP Tiers, Rewards, Omnichannel, Multilingual Support | Custom Pricing. | Free app for 500 loyalty members. | No | 4.8/5.0 ⭐ | Shopify, BigCommerce, Many POS Systems |
| Annex Cloud | Loyalty AI, Data Management, Advanced Setup | Starts at $15,000/year. | No | No | 4.2/5.0 ⭐ | Adobe Commerce, BigCommerce, Many Platforms |
| FiveStars | Omnichannel, AI & Automation, Segmentation, Analytics | $109-$199/month + text message fees. | $0.19 per order after 150 monthly orders. | No | 4.6/5.0 ⭐ | Shopify |
| Kangaroo | Customization, Points & Incentives, Multi-channel Marketing | $199/month (Ultimate Plan). | This plan covers 1000 orders, after which.20 cents per order applies. | No | 5.0/5.0 ⭐ | Shopify |
| Rivo Loyalty & Referrals | Comprehensive Program Design, Analytics Focus | Up to $499/month. | $49.50/pm for 400-order retailers. $79/pm for 600 orders. | Yes | 4.9/5.0 ⭐ | Shopify |
| Perkville | Automated Rewards, Appointment Integration | Custom Pricing. | No | Yes | 4.7/5.0 ⭐ | Shopify, WooCommerce |
| AppCard | Automated Points & Punches, Cross-merchant Programs | Custom Pricing. | No | No | 4.4/5.0 ⭐ | Many POS Systems |
| Loyalzoo | Automated Point Allocation, Branded Wallet Passes | Starts at $47/month (per store). | No | Yes | 4.4/5.0 ⭐ | N/A |
| LoyaltyLion | Custom Programs, Loyalty Page Integration, Loyalty Emails | Starts at $249/month. | No | Yes | 4.6/5.0 ⭐ | Shopify |
Choosing the correct platform for your business requires thorough investigation as every platform offers different capabilities. This complete guide will provide you with the knowledge required to negotiate the selection process boldly:
Knowing your company’s demands and those of customers is the secret to success with your loyalty program. Examining a few important factors:
According to Customer Retention Technology research, 65% of a company’s revenue comes from recurring business with current customers. Loyalty programs that reward repeat purchases with points, awards, or special deals is your hidden weapon.
Recommend: Solutions such as BON Loyalty (for Shopify stores), Smile.io, and Rivo Loyalty & Referrals, which are recognized for their strong loyalty program structures and referral features.
You may get a lot of useful data from loyalty programs if they integrate well with your e-commerce platform.
Recommend: Software such as Zinrelo or FiveStars often offers advanced data analytics dashboards that let you track your customers’ activity, preferences, and buying habits.
Knowing the age, gender, and location of your target market could help you build a reward program a lot.
According to commercetools -commissioned YouGov survey, 71% of millennials (35-44) join loyalty programs for discounts. While those 55 and older are less likely to use their rewards. There are genuine program design alternatives.
As an example, gamified mobile applications might be a hit with millennials and Gen Z. But a simpler points system that works with your website can be more appealing to the older generations.
Learn about your company goals and ideal customer to pick the right loyalty management software for your e-commerce strategy.
Now, let’s look at some key qualities to keep an eye on:
Remember that the best loyalty program tools fit right in with your business and your customers.
According to Customer Loyalty Programs Stats Facts Opinions, the typical US family has memberships in over 18 loyalty programs. But only actively participates in approximately 8.4.
This highlights the necessity of choosing loyalty management software within your budget and considering the potential return on investment (ROI).
The good news is that a lot of service providers have transparent price structures posted on their main websites. To acquire personalized estimates, use comparative tables or contact sales teams.
Don’t forget to use the power of free trials and demos for loyalty program software. These enable you to try the program out and see if it fits your requirements without any problems before committing.
Read more: 5 Affordable Customer Loyalty Programs For Small Businesses.
Case studies and reviews help one understand how the program runs. This might be more helpful than reading product descriptions.
Several resources can help you unearth these valuable resources:
These concepts and keywords can help you locate trustworthy review websites with valuable information on loyalty app for your online store.
Read more: 5 Best Digital Loyalty Programs For Small Businesses.
Selecting the appropriate loyalty management software is an investment in your customer connections. Knowing your objectives, loyalty program features, and budget can help your brand develop a successful loyalty program.
BON Loyalty is the perfect choice for shopify shops looking for a feature-rich and easy-to-use solution. Try it for free, use it in numerous languages, and easy integrate with CRM and marketing automation platforms.
Check out these loyalty management systems and try BON Loyalty Rewards Referrals to maximize your customer base.
Loyalty program tools help companies create customer connections and boost earnings. Here are a few main benefits:
With these benefits, customer loyalty programs may boost income, customer relationships, and e-commerce.
Loyalty program tools may cost as little as $25 per month or more than $15,000 yearly.
Sure, loyalty management tools may help small firms compete and build customer relationships. The reason is:
Finally, loyalty management software may transform tiny firms. It boosts growth and success by improving customer retention, brand loyalty, and consumer insights at a low cost.
Lindsey Nguyen is a Content Marketing Specialist at BON Loyalty, specializing in digital marketing and eCommerce. At BON Loyalty, she crafts content that empowers Shopify store owners to build and sustain thriving customer relationships through innovative loyalty programs. Her articles, often featured on the BON Loyalty blog, provide valuable strategies and insights that help businesses enhance customer loyalty and increase customer lifetime value.
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