The essential part when building a successful loyalty program is to set up rules cleverly to encourage your customers to spend more to earn more.
Here are 3 steps you should follow to ensure that your loyalty program will proceed smoothly.
In order to set up ways for your customers to earn points, you can refer to the Point programs tab > Earn points .
All the earning-point rules are divided into 2 sections, including:
You can also put rules into different groups by clicking Filter, there are 4 groups, including:
This table contains all point-earning actions we currently have for you, including the earning limit and the points we would like to recommend for each action:
To allow customers to refer your store, you can set up referral program to let them earn points when they make a referral.
From the Dashboard > go to Point Programs > Referral program
Click the Edit button to start setting up Referral program. The Referral program status button should be turned on only after all rules have been set up and saved.
Please go to the Redeem points tab > Click the Add more button to add more ways to redeem points.
Redeeming rules are divided into 2 sections, including:
There are 6 ways for you to choose:
Note: Free product and POS discounts are available in our Starter plan. To try these features, check out our plans here.
For this part, you need to pay attention to decide how many points each reward is worth. For example, for amount discount rewards, we would recommend you to choose the increment of points option and use the equation 100 points = 1$.
Related FAQ: How your customers redeem points
Customizing your reward program’s appearance to match with your brand identity is significant to impress customers. You can find various options to customize it in the Branding tab, including options to customize the Theme, Widget icon, Widget text, Loyalty page and Email
We would highly recommend you to insert your brand’s exclusive images, icons, logos and photos so that your customers can easily recognize and remember you.
Related FAQ: Name your reward program