{"id":13109,"date":"2022-04-26T07:39:20","date_gmt":"2022-04-26T07:39:20","guid":{"rendered":"https:\/\/bonloyalty.com\/docs\/email\/integrate-with-klaviyo-2\/"},"modified":"2026-09-08T02:37:19","modified_gmt":"2026-09-08T02:37:19","slug":"how-analytics-feature-works","status":"publish","type":"docs","link":"https:\/\/bonloyalty.com\/ja\/docs\/analytics\/how-analytics-feature-works\/","title":{"rendered":"\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u6a5f\u80fd\u306e\u4ed5\u7d44\u307f"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13109\" class=\"elementor elementor-13109\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab22c30 elementor-section-stretched sec-video elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab22c30\" data-element_type=\"section\" data-e-type=\"section\" 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ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/analytics\/how-analytics-feature-works\/#itemtitle\" >${item.title}<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/analytics\/how-analytics-feature-works\/#How_does_BON_Analytics_feature_work\" >How does BON Analytics feature work?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/analytics\/how-analytics-feature-works\/#Introduction\" >Introduction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/analytics\/how-analytics-feature-works\/#Overview\" >Overview<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/analytics\/how-analytics-feature-works\/#_1_Program_overview\" >\u00a0 1.\u00a0Program overview<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/analytics\/how-analytics-feature-works\/#_2_Points_program\" >\u00a0 2. Points program<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/analytics\/how-analytics-feature-works\/#_3_Referral_program\" >\u00a0 3. Referral program<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/analytics\/how-analytics-feature-works\/#_4_VIP_Tiers\" >\u00a0 4. VIP Tiers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/analytics\/how-analytics-feature-works\/#_5_Export_Reports_new\" >\u00a0 5. Export Reports (new)<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h4><span class=\"ez-toc-section\" id=\"itemtitle\"><\/span><a href=\"${item.link}\">${item.title}<\/a><span class=\"ez-toc-section-end\"><\/span><\/h4>\n                                    <p>${item.excerpt}<\/p>\n                            <\/div>\n                        `).join('');\n                    });\n            }, 300);\n        });\n    });\n    <\/script>\n\n    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-126789d elementor-widget elementor-widget-sidebar\" data-id=\"126789d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sidebar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<aside id=\"widget_mfn_menu-2\" class=\"widget widget_mfn_menu\"><div class=\"menu-docs-menu-container\"><ul id=\"menu-docs-menu\" class=\"menu submenus-click\"><li id=\"menu-item-19277\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-19277\"><a href=\"\/docs\/about\/docs-overview\/\">Overview<\/a><\/li>\n<li id=\"menu-item-3087\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3087\"><a href=\"#\">Set Up Your Loyalty Program<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-15400\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15400\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/overview-quick-start-guide\/\">Overview: Quick start guide<\/a><\/li>\n\t<li id=\"menu-item-4686\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-4686\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/bon-loyalty-multiple-markets\/\">Multi-currency in BON<\/a><\/li>\n\t<li id=\"menu-item-9687\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9687\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/post-purchage-page\/\">Post-purchage page<\/a><\/li>\n\t<li id=\"menu-item-11449\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-11449\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/set-up-a-loyalty-program\/5-key-steps-for-a-successful-reward-system\/\">Point recommendation strategy<\/a><\/li>\n\t<li id=\"menu-item-3081\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3081\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/set-up-a-loyalty-program\/customer-interaction\/\">Customer interaction with BON Loyalty<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3080\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-has-children menu-item-3080\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/dashboard\/dashboard-overview\/\">Dashboard<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-7879\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7879\"><a href=\"https:\/\/bonloyalty.com\/docs\/dashboard\/dashboard-overview\/\">Overview: Dashboard<\/a><\/li>\n\t<li id=\"menu-item-5982\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-5982\"><a href=\"https:\/\/bonloyalty.com\/docs\/pricing\/monthly-order-limit\/\">Monthly order limit<\/a><\/li>\n\t<li id=\"menu-item-7878\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7878\"><a href=\"https:\/\/bonloyalty.com\/docs\/dashboard\/activity-log\/\">Activity log<\/a><\/li>\n\t<li id=\"menu-item-13107\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13107\"><a href=\"https:\/\/bonloyalty.com\/docs\/customers\/customer-activities\/\">Customer activities<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3499\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3499\"><a href=\"#\">Customers<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-3503\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3503\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/customers\/customer-data\/\">Overview: Customer data<\/a><\/li>\n\t<li id=\"menu-item-3504\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3504\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/customers\/customer-profile\/\">Customer profiles<\/a><\/li>\n\t<li id=\"menu-item-15639\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15639\"><a href=\"https:\/\/bonloyalty.com\/docs\/settings\/delete-exclude-customers\/\">Delete and exclude customers<\/a><\/li>\n\t<li id=\"menu-item-23311\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23311\"><a href=\"https:\/\/bonloyalty.com\/docs\/customers\/managing-and-merging-customers-profiles\/\">How to merge customers&#8217; profiles in BON<\/a><\/li>\n\t<li id=\"menu-item-3502\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3502\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/customers\/import-customer-data-via-csv-file\/\">Import data<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3089\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3089\"><a href=\"#\">Earn Points<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-3079\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3079\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/earn-points\/overview\/\">Overview: Earn points<\/a><\/li>\n\t<li id=\"menu-item-4701\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-4701\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/create-an-account\/\">Create an account<\/a><\/li>\n\t<li id=\"menu-item-15168\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15168\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/complete-an-order\/\">Complete an order<\/a><\/li>\n\t<li id=\"menu-item-23677\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23677\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/point-multiplier-for-specific-products-or-collection\/\">Earn more points for a specific collection\/products<\/a><\/li>\n\t<li id=\"menu-item-15295\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15295\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/delayed-points-shopify-flow\/\">Delayed points for Completing an order<\/a><\/li>\n\t<li id=\"menu-item-23422\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23422\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/integrate-with-subscription-apps\/\">Integrate with Subscription apps<\/a><\/li>\n\t<li id=\"menu-item-7620\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7620\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/refunded-order\/\">Refunded orders<\/a><\/li>\n\t<li id=\"menu-item-15385\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15385\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/happy-birthday\/\">Happy birthday<\/a><\/li>\n\t<li id=\"menu-item-23563\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23563\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/leave-a-review-judgeme\/\">Leave a review &#8211; Judgeme.io<\/a><\/li>\n\t<li id=\"menu-item-23552\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23552\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/leave-a-review-loox\/\">Leave a review &#8211; Loox<\/a><\/li>\n\t<li id=\"menu-item-23559\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23559\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/leave-a-review-lai-review\/\">Leave a review &#8211; LAI<\/a><\/li>\n\t<li id=\"menu-item-23660\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23660\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/leave-a-review-fera\/\">Leave a review &#8211; Fera<\/a><\/li>\n\t<li id=\"menu-item-15572\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15572\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/subscribe-to-newsletter\/\">Subscribe to newsletter<\/a><\/li>\n\t<li id=\"menu-item-14592\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14592\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/complete-profile-earn-points-action\/\">Complete profile<\/a><\/li>\n\t<li id=\"menu-item-7019\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7019\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/social-media-actions\/\">Social media actions<\/a><\/li>\n\t<li id=\"menu-item-24125\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24125\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/daily-checkins\/\">Daily check-ins<\/a><\/li>\n\t<li id=\"menu-item-24146\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24146\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/anniversary-rewards\/\">Anniversary rewards<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3495\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3495\"><a href=\"#\">Redeem Points<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-3496\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3496\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/redeem-points\/redeem-points-tab-overview\/\">Overview: Redeem points<\/a><\/li>\n\t<li id=\"menu-item-6292\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6292\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/amount-discount\/\">Amount discounts<\/a><\/li>\n\t<li id=\"menu-item-6383\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6383\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/percentage-discount\/\">Percentage discounts<\/a><\/li>\n\t<li id=\"menu-item-15312\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15312\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/free-product\/\">Free products<\/a><\/li>\n\t<li id=\"menu-item-15341\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15341\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/free-shipping\/\">Free shipping<\/a><\/li>\n\t<li id=\"menu-item-16255\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16255\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/combine-discounts\/\">Combine discounts<\/a><\/li>\n\t<li id=\"menu-item-24503\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24503\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/configure-discounts-for-subscription-orders\/\">Discounts for Subscription orders<\/a><\/li>\n\t<li id=\"menu-item-16045\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16045\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/bon-pos\/\">Set up the BON POS UI Extension<\/a><\/li>\n\t<li id=\"menu-item-25488\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-25488\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/scan-customer-qr-on-bon-pos\/\">Scan customer QR on BON POS<\/a><\/li>\n\t<li id=\"menu-item-24862\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24862\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/how-to-view-redeem-points-in-shopify-customer-admin\/\">How to view and redeem points in Shopify Customer Admin<\/a><\/li>\n\t<li id=\"menu-item-15201\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15201\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/check-bon-discounts-in-shopify\/\">Check BON discounts in Shopify<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-7210\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-7210\"><a href=\"#\">Referral Program<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-3494\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3494\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/earn-points\/how-to-set-up-referral-program\/\">Overview: Referral program<\/a><\/li>\n\t<li id=\"menu-item-5861\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-5861\"><a href=\"https:\/\/bonloyalty.com\/docs\/referral-program\/how-customers-earn-referral-rewards\/\">Referral steps<\/a><\/li>\n\t<li id=\"menu-item-3492\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3492\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/earn-points\/how-to-avoid-unsuccessful-referrals\/\">Avoid unsuccessful referrals<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-6660\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-6660\"><a href=\"#\">VIP Tier Program<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-14438\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14438\"><a href=\"https:\/\/bonloyalty.com\/docs\/vip-program\/how-to-set-up-vip-tier-program\/\">Overview: VIP Tier<\/a><\/li>\n\t<li id=\"menu-item-15425\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15425\"><a href=\"https:\/\/bonloyalty.com\/docs\/vip-program\/vip-tags\/\">VIP Tier tags<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-23460\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-23460\"><a href=\"#\">B2B Tier program<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-23459\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23459\"><a href=\"https:\/\/bonloyalty.com\/docs\/vip-program\/b2b-tier-program\/\">How to set up B2B Tier Program<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-15881\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-15881\"><a href=\"#\">Limited-time Points Offer<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-15882\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15882\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/limited-time-points-offer\">Overview: Limited-time points offer<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-17756\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-17756\"><a href=\"#\">Order Booster<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-16840\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16840\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/order-booster\/\">Overview: Order booster<\/a><\/li>\n\t<li id=\"menu-item-16841\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16841\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/order-booster-display\/\">Order booster display<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3506\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3506\"><a href=\"#\">Branding<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-10235\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-10235\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/display-widget\/\">Display the widget<\/a><\/li>\n\t<li id=\"menu-item-7332\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7332\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/widget-theme\/\">Widget theme<\/a><\/li>\n\t<li id=\"menu-item-8029\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8029\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/widget-icon\/\">Widget icon<\/a><\/li>\n\t<li id=\"menu-item-3509\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3509\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/branding\/widget-text\/\">Widget text<\/a><\/li>\n\t<li id=\"menu-item-15417\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15417\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/display-multiple-languages\/\">Display in multiple languages<\/a><\/li>\n\t<li id=\"menu-item-16411\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16411\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/promote-your-loyalty-program-with-feature-loyalty-page\/\">Overview: Loyalty Page<\/a><\/li>\n\t<li id=\"menu-item-15951\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15951\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/loyalty-page-no-coding\/\">Loyalty page with no coding<\/a><\/li>\n\t<li id=\"menu-item-15952\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15952\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/loyalty-page-coding\/\">Loyalty page with coding<\/a><\/li>\n\t<li id=\"menu-item-24324\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24324\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/how-to-connect-bonloyalty-to-klaviyo-customer-hub\/\">Connect BON to Klaviyo&#8217;s Customer Hub<\/a><\/li>\n\t<li id=\"menu-item-23776\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23776\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/integrate-with-pagefly\/\">Integrate with PageFly<\/a><\/li>\n\t<li id=\"menu-item-23812\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23812\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/integrate-with-gempages\/\">Integrate with GemPages<\/a><\/li>\n\t<li id=\"menu-item-24766\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24766\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/integrate-with-ecomposer\/\">Integrate with EComposer<\/a><\/li>\n\t<li id=\"menu-item-18676\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18676\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/reward-display-setup\/\">Reward display setup<\/a><\/li>\n\t<li id=\"menu-item-18681\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18681\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/points-on-product-page\/\">Points on Product page<\/a><\/li>\n\t<li id=\"menu-item-16505\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16505\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/points-on-customer-account-page\/\">Points on Customer account page<\/a><\/li>\n\t<li id=\"menu-item-17383\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-17383\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/point-on-cart-page\/\">Points on Cart page<\/a><\/li>\n\t<li id=\"menu-item-14935\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14935\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/points-at-checkout\/\">Points on Checkout page<\/a><\/li>\n\t<li id=\"menu-item-14729\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14729\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/post-purchage-page\/\">Points on Post-purchase page<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-8017\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8017\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/email-overview\">Emails<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-7876\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7876\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/email-overview\">Overview: Notification emails<\/a><\/li>\n\t<li id=\"menu-item-23532\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23532\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/verify-email-sender\/\">Verify email sender<\/a><\/li>\n\t<li id=\"menu-item-17731\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-17731\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/email-attributes\/\">Email attributes<\/a><\/li>\n\t<li id=\"menu-item-13696\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13696\"><a href=\"https:\/\/bonloyalty.com\/docs\/email\/integrate-with-klaviyo\/\">Integrate with Klaviyo<\/a><\/li>\n\t<li id=\"menu-item-13695\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13695\"><a href=\"https:\/\/bonloyalty.com\/docs\/email\/integrate-with-dotdigital\/\">Integrate with Dotdigital<\/a><\/li>\n\t<li id=\"menu-item-23645\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23645\"><a href=\"https:\/\/bonloyalty.com\/docs\/email\/integrate-with-omnisend\/\">Integrate with Omnisend<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-13108\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13108\"><a href=\"#\">Analytics<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-13283\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13283\"><a href=\"https:\/\/bonloyalty.com\/docs\/analytics\/how-analytics-feature-works\/\">Overview: Analytics<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3517\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3517\"><a href=\"#\">Settings<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-3519\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3519\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/settings\/general-settings-explained\/\">Overview: Settings<\/a><\/li>\n\t<li id=\"menu-item-3520\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3520\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/settings\/how-the-point-expiration-feature-works\/\">Point expiration<\/a><\/li>\n\t<li id=\"menu-item-23490\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23490\"><a href=\"https:\/\/bonloyalty.com\/docs\/settings\/exclude-customers-by-tag\/\">Customer Eligibility<\/a><\/li>\n\t<li id=\"menu-item-4527\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-4527\"><a href=\"https:\/\/bonloyalty.com\/docs\/settings\/include-tax-in-order-total\/\">Include tax in order total<\/a><\/li>\n\t<li id=\"menu-item-24923\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24923\"><a href=\"https:\/\/bonloyalty.com\/docs\/settings\/how-to-send-automatic-notifications-to-your-customers-via-line\/\">Integrate with LINE<\/a><\/li>\n\t<li id=\"menu-item-16189\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16189\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/how-to-integrate-with-onemobile\/\">Integrate with OneMobile<\/a><\/li>\n\t<li id=\"menu-item-16889\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16889\"><a href=\"https:\/\/bonloyalty.com\/docs\/settings\/integrate-with-subscription-apps\/\">BON Loyalty integrate with Subscription Apps<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-5983\" class=\"menu-item menu-item-type-taxonomy menu-item-object-docscategory menu-item-has-children menu-item-5983\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/pricing\/\">Pricing<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-6195\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6195\"><a href=\"https:\/\/bonloyalty.com\/docs\/pricing\/how-to-change-plan\/\">How to change pricing plans<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div><\/aside>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6167b0d right-col\" data-id=\"6167b0d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9dde8a elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"c9dde8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"How_does_BON_Analytics_feature_work\"><\/span>How does BON Analytics feature work?<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-159dd1e elementor-widget elementor-widget-text-editor\" data-id=\"159dd1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Understand what each section in Analytics represents, how the numbers are calculated, and how to export the data you need<\/em><\/p><p><strong>NOTE:<\/strong> This Analytics feature is available on the <strong><em>Basic plan and higher. <\/em><\/strong>Check out our <a href=\"https:\/\/bonloyalty.com\/pricing-plans\/\">Pricing plan<\/a> for more details!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30fa0bb elementor-widget elementor-widget-heading\" data-id=\"30fa0bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Introduction\"><\/span>Introduction<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64c0dbd elementor-widget elementor-widget-text-editor\" data-id=\"64c0dbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Understanding how BON is impacting your store and how customers are engaging with your loyalty program. Use these insights to spot what&#8217;s working, fix what isn&#8217;t, and export the underlying data whenever you need it outside the app.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08bbfc1 elementor-widget elementor-widget-heading\" data-id=\"08bbfc1\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"overview\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Overview\"><\/span>Overview<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88bf498 elementor-widget elementor-widget-image\" data-id=\"88bf498\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"904\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.15.39-1024x904.png\" class=\"attachment-large size-large wp-image-25241\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.15.39-1024x904.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.15.39-300x265.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.15.39-768x678.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.15.39-14x12.png 14w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.15.39-85x75.png 85w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.15.39-480x424.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55f008e elementor-widget elementor-widget-text-editor\" data-id=\"55f008e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Analytics is organized into <strong>5 sections.<\/strong> The first four give you an at-a-glance view of your program&#8217;s performance; the fifth, <strong>Export Reports<\/strong>, is a newer addition that lets you pull the raw data behind these numbers into a file of your own.<\/p><ul><li><strong>Program overview:<\/strong> How the loyalty program is contributing to your store&#8217;s revenue &#8211; revenue influenced, average order value, and how long it takes for a customer to redeem their first reward (time-to-first-value).<\/li><li><strong>Points program:<\/strong> How points are earned and redeemed across your store.<\/li><li><strong>Referral program:<\/strong> How referrals are driving new customers and revenue.<\/li><li><strong>VIP Tiers:<\/strong> How customers are distributed and moving across your tiers.<\/li><li><strong>Export Reports <\/strong><em>(new)<\/em>: Export the data files you need with our 5 pre-built reports, on demand or with recurring schedules.<\/li><\/ul><div><div><span style=\"font-size: 18px;\"><strong>NOTE:<\/strong> By default, the available time ranges are <em>Last 7 days, Last 30 days, Last 90 days<\/em>, and <em>Custom<\/em>.<\/span><\/div><div><span style=\"font-size: 18px;\">\u00a0<\/span><\/div><div><span style=\"font-size: 18px;\">Currently, data can only be viewed and exported for <strong>up to the most recent 90 days<\/strong> in the app.<\/span><\/div><div><span style=\"font-size: 18px;\">\u00a0<\/span><\/div><div><span style=\"font-size: 18px;\">If you need data from a period <strong>older than 90 days<\/strong>, please contact our support team with the specific data you need and the exact time range. We\u2019ll then check the availability and assist with the data export.<\/span><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac8f78 elementor-widget elementor-widget-image\" data-id=\"9ac8f78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"759\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.18.28-1024x759.png\" class=\"attachment-large size-large wp-image-25242\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.18.28-1024x759.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.18.28-300x222.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.18.28-768x569.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.18.28-16x12.png 16w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.18.28-101x75.png 101w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.18.28-480x356.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f142034 elementor-widget elementor-widget-text-editor\" data-id=\"f142034\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"_1_Program_overview\"><\/span>\u00a0 1.\u00a0<span style=\"font-size: 24px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 600; letter-spacing: -0.02em;\">Program overview<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b6600d elementor-widget elementor-widget-text-editor\" data-id=\"4b6600d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Revenue influenced (over time):<\/strong> Total revenue from orders where a customer used a BON reward, orders from successful referrals, and orders completed via the BON Widget\/Loyalty page.<\/li><li><strong>Average order value (AOV):<\/strong> The average value of orders influenced by BON, calculated after discounts are applied &#8211; so an order isn&#8217;t counted at its pre-discount subtotal.<\/li><li><strong>Discount redeemed:<\/strong> Reward codes customers have generated, whether or not they&#8217;ve used them in an order yet.<\/li><li><strong>Discount applied:<\/strong> Redeemed codes that were actually used at checkout on a completed order.<\/li><li><strong>Discount abandoned:<\/strong> Codes that were redeemed but never used.<\/li><li><strong>Discount conversion funnel:<\/strong> Visualizes the drop-off across the three stages above, so you can see where customers stop following through.<\/li><li><strong>Time to 1st redemption:<\/strong> Average number of days between a customer joining your program and redeeming their first reward.<\/li><li><strong>Revenue influenced breakdown:<\/strong> Splits total influenced revenue into: online orders with a BON discount, POS orders with a BON discount, orders from the Widget\/Loyalty page, and orders from referrals.<\/li><\/ul><div><span style=\"font-size: 18px;\"><strong>HELPFUL TIPS:<\/strong> <em>&#8220;Orders from the Widget\/Loyalty page&#8221;<\/em> only counts online store orders &#8211; POS orders are tracked separately under <em>&#8220;POS orders with a BON discount,&#8221;<\/em> not folded into this number.<br \/><\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92b0e04 elementor-widget elementor-widget-text-editor\" data-id=\"92b0e04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" contenteditable=\"true\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\"><span class=\"ez-toc-section\" id=\"_2_Points_program\"><\/span>\u00a0 2. Points program<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-246b1cc elementor-widget elementor-widget-image\" data-id=\"246b1cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"937\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.21.23-1024x937.png\" class=\"attachment-large size-large wp-image-25246\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.21.23-1024x937.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.21.23-300x275.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.21.23-768x703.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.21.23-13x12.png 13w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.21.23-82x75.png 82w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.21.23-480x439.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-638b87b elementor-widget elementor-widget-text-editor\" data-id=\"638b87b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"c5 lst-kix_o40izsllut5n-0\"><li class=\"c0 c21 li-bullet-0\"><strong>Total points earned \/ Total points redeemed:<\/strong> Totals for your selected date range. Points from refunded orders aren&#8217;t counted.<\/li><li class=\"c0 c21 li-bullet-0\"><strong>Redemption rate:<\/strong> Calculated by taking the total points redeemed divided by total points earned, shown as a percentage. The benchmark for a healthy loyalty program is 20%-30%.<\/li><li class=\"c0 c21 li-bullet-0\"><strong>Action earn points over time \/ Action redeem points over time:<\/strong> Charts showing how point-earning and point-redeeming activities trend over your selected period.<\/li><li class=\"c0 c21 li-bullet-0\"><strong>Top ways customers earn:<\/strong> The 5 most common ways customers earn points &#8211; this can include actions like signing up, completing an order, following you on social media, leaving a review, etc.<\/li><li class=\"c0 c21 li-bullet-0\"><strong>Top ways customers redeem:<\/strong> The 5 most-redeemed reward types.<\/li><\/ul><p><strong>HELPFUL TIPS:<\/strong> If your redemption rate is low, it may mean your rewards need too many points to unlock, or that the rewards on offer aren&#8217;t compelling enough &#8211; customers are earning but not finding a reason to spend.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ae7eb6 elementor-widget elementor-widget-text-editor\" data-id=\"7ae7eb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" contenteditable=\"true\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\"><span class=\"ez-toc-section\" id=\"_3_Referral_program\"><\/span>\u00a0 3. Referral program<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c76cbd elementor-widget elementor-widget-image\" data-id=\"0c76cbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"788\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.22.06-1024x788.png\" class=\"attachment-large size-large wp-image-25247\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.22.06-1024x788.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.22.06-300x231.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.22.06-768x591.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.22.06-16x12.png 16w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.22.06-97x75.png 97w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.22.06-480x369.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e955277 elementor-widget elementor-widget-text-editor\" data-id=\"e955277\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Referral traffic:<\/strong> Visits to your store that originated from a referral link.<\/li><li><strong>Successful referral:<\/strong> Referrals that resulted in a completed order.<\/li><li><strong>Referral conversion rate:<\/strong> Share of referral traffic that converts into a completed order.<\/li><li><strong>Referral activity revenue:<\/strong> Total revenue from orders placed via referral links. This is calculated net of refunds &#8211; if a referred order is partially refunded, the refunded amount is subtracted.<\/li><li><strong>Top referrers:<\/strong> A ranked list of your customers by number of successful referrals and revenue generated.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6680cc6 elementor-widget elementor-widget-text-editor\" data-id=\"6680cc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" contenteditable=\"true\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\"><span class=\"ez-toc-section\" id=\"_4_VIP_Tiers\"><\/span>\u00a0 4. VIP Tiers<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f329df4 elementor-widget elementor-widget-image\" data-id=\"f329df4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"941\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.34.12-1024x941.png\" class=\"attachment-large size-large wp-image-25250\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.34.12-1024x941.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.34.12-300x276.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.34.12-768x706.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.34.12-13x12.png 13w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.34.12-82x75.png 82w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-08-at-09.34.12-480x441.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-589745f elementor-widget elementor-widget-text-editor\" data-id=\"589745f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>NOTE:<\/strong> VIP Tier program tab will only <em>visible<\/em> if the program is activated.<\/p><ul><li><strong>Total VIP members, Tier upgrades, Tier downgrades:<\/strong> Counts for your selected date range. These include both automatic tier changes and any manual tier assignments you make yourself.<\/li><li><strong>Member distribution by tier:<\/strong> Breakdown of how many members sit in each tier.<\/li><li><b>Avg. spending per customer by tier <\/b><i>(Only tracked when you use <\/i><b><i>Money spent<\/i><\/b><i> as Entry method)<\/i>: Average amount spent by customers in each tier. If your Entry method is set to &#8220;Points earned&#8221; instead, spending isn&#8217;t logged for tier purposes, so this won&#8217;t show data.<\/li><\/ul><p><strong>HELPFUL TIPS:<\/strong> VIP membership numbers refresh on a daily cycle, so a manual tier change may take up to a day to be reflected in these totals and charts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34da481 elementor-widget elementor-widget-text-editor\" data-id=\"34da481\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" contenteditable=\"true\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\"><span class=\"ez-toc-section\" id=\"_5_Export_Reports_new\"><\/span>\u00a0 5. Export Reports <strong><em>(new)<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22a32cd elementor-widget elementor-widget-text-editor\" data-id=\"22a32cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Export Reports lets you download the data behind the sections above as a CSV file &#8211; either as a one-time export or on a recurring schedule.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26af7b8 elementor-widget elementor-widget-text-editor\" data-id=\"26af7b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>How to create a report<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c2712a elementor-widget elementor-widget-text-editor\" data-id=\"2c2712a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Go to <strong>Analytics \u2192 Export reports.<\/strong><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd23bb3 elementor-widget elementor-widget-image\" data-id=\"fd23bb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"668\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.49.09-1024x668.png\" class=\"attachment-large size-large wp-image-25151\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.49.09-1024x668.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.49.09-300x196.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.49.09-768x501.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.49.09-18x12.png 18w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.49.09-115x75.png 115w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.49.09-480x313.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7d6af0 elementor-widget elementor-widget-text-editor\" data-id=\"d7d6af0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2. <strong>Select a report type<\/strong> &#8211; one of: Customer Data, Points program, VIP tier export, Referral program or Discounts &amp; reward.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0019c6 elementor-widget elementor-widget-image\" data-id=\"a0019c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"793\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.50.46-1024x793.png\" class=\"attachment-large size-large wp-image-25152\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.50.46-1024x793.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.50.46-300x232.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.50.46-768x595.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.50.46-15x12.png 15w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.50.46-97x75.png 97w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.50.46-480x372.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ec3a8c elementor-widget elementor-widget-text-editor\" data-id=\"8ec3a8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3. <b>Tick the data fields you want. <\/b>The field list is specific to the report type you selected, with a live counter (e.g. &#8220;3\/12 fields selected&#8221;). Some fields cannot be combined into one report file, considering exporting into separate reports.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67abd92 elementor-widget elementor-widget-image\" data-id=\"67abd92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"831\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.57.18-1024x831.png\" class=\"attachment-large size-large wp-image-25153\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.57.18-1024x831.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.57.18-300x243.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.57.18-768x623.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.57.18-15x12.png 15w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.57.18-92x75.png 92w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-19.57.18-480x390.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d4a9b1 elementor-widget elementor-widget-text-editor\" data-id=\"1d4a9b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>4. <b>Choose a date range and name your report.<\/b> It&#8217;s sent as a <i>.csv<\/i> file; the filename includes an <i>export_report_analytic_ prefix<\/i> followed by the name you entered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55f0eee elementor-widget elementor-widget-image\" data-id=\"55f0eee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"533\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-20.01.04-1024x533.png\" class=\"attachment-large size-large wp-image-25155\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-20.01.04-1024x533.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-20.01.04-300x156.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-20.01.04-768x400.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-20.01.04-18x9.png 18w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-20.01.04-144x75.png 144w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-03-at-20.01.04-480x250.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdc58d1 elementor-widget elementor-widget-text-editor\" data-id=\"fdc58d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>5. Click <strong>Export<\/strong> &#8211; the file is emailed to you once it&#8217;s ready.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b756cb4 elementor-widget elementor-widget-text-editor\" data-id=\"b756cb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-size: 12pt; font-family: 'Google Sans', sans-serif; color: #7A7A7A; background-color: transparent; font-style: normal; font-variant: normal; white-space: pre-wrap;\"><b>Report types<\/b><\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b08e2f6 elementor-widget elementor-widget-text-editor\" data-id=\"b08e2f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Customer Data &#8211; a detailed portrait of your customers and how they&#8217;re participating in your program:<\/strong> Shopify Customer ID, First\/Last name, Email, Phone number (only the number a customer entered via BON&#8217;s Complete profile action, not synced from Shopify), Points balance, VIP tier (requires VIP Tiers enabled on your plan), Join date, Account status, Birthday, Gender, Total spending (calculated from orders recorded in BON &#8211; may differ slightly from Shopify&#8217;s own totals due to sync timing), Total orders, Rewards currently owned (unredeemed).<\/li><li><strong>Points program &#8211; points history, redemption rate, points expiring, and a leaderboard:<\/strong> Total points earned\/redeemed, Points earned \u2014 detailed (date + reason), Points redeemed &#8211; detailed (reward + date), Available balance, Top earners\/redeemers, Monthly aggregate (Month\/Year), and Points expiring soon \u2014 which, despite the name, lists points that have already expired along with the date they expired, so you can review lost reward value and plan a win-back reminder.<\/li><li><strong>VIP tier export &#8211; current standing plus upgrade\/downgrade history:<\/strong> Current tier per customer, Tier upgrade\/downgrade history (manual and automatic changes both included), Separate sheet per tier (formatting option), Filter to a specific tier, Avg. spending by tier (same Entry method caveat as the dashboard version above).<\/li><li><strong>Referral program &#8211; activity logs, revenue, and referral profiles:<\/strong> Referral link\/code per customer, Referral activity log, Orders acquired through referral, Reward status (shown as &#8220;Redeemed&#8221;\/&#8221;Pending&#8221; here &#8211; the same states shown as &#8220;Successful&#8221;\/&#8221;Not yet&#8221; elsewhere in the app), Successful referral count. Referrer and referred-friend identities are shown as email address rather than name, since customer accounts don&#8217;t always have a name on files.<\/li><li><strong>Discounts &amp; reward &#8211; Discount details:<\/strong> name, code, value, created date, expiry date, combine with (stackability), customer (Shopify ID, email, name)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-188daae elementor-widget elementor-widget-text-editor\" data-id=\"188daae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Scheduling a recurring report<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09d6236 elementor-widget elementor-widget-text-editor\" data-id=\"09d6236\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Turn on <strong>Schedule recurring expor<\/strong>t and choose a frequency:<\/p><ul><li>Daily<\/li><li>Weekly &#8211; pick a day of the week (e.g. every Monday).<\/li><li>Monthly &#8211; pick a day of the month (Day 1\u201328), or Last day of the month, since days 29\u201331 aren&#8217;t offered individually since they don&#8217;t exist every month.<\/li><\/ul><p>The report will keep sending on that schedule, with the same report type, fields, and date range, until you turn scheduling off.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a1c774 elementor-widget elementor-widget-text-editor\" data-id=\"9a1c774\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Good to know<\/strong><\/p><ul><li>Each export covers <strong>one report type at a time<\/strong>; report types can&#8217;t currently be combined into a single file. If you need data from more than one, run separate exports.<\/li><li>Very large exports are processed in the background &#8211; you&#8217;ll still get an email once it&#8217;s ready, it may just take a little longer than a small one.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-837a262 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"837a262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d80d1d elementor-widget elementor-widget-page-helpful\" data-id=\"7d80d1d\" data-element_type=\"widget\" data-e-type=\"widget\" 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Understand what each section in Analytics represents, how the numbers are calculated, and how to export the data you need<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":20,"featured_media":0,"template":"","class_list":["post-13109","docs","type-docs","status-publish","hentry","docscategory-analytics"],"acf":[],"_links":{"self":[{"href":"https:\/\/bonloyalty.com\/ja\/wp-json\/wp\/v2\/docs\/13109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bonloyalty.com\/ja\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/bonloyalty.com\/ja\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/bonloyalty.com\/ja\/wp-json\/wp\/v2\/users\/20"}],"version-history":[{"count":31,"href":"https:\/\/bonloyalty.com\/ja\/wp-json\/wp\/v2\/docs\/13109\/revisions"}],"predecessor-version":[{"id":25310,"href":"https:\/\/bonloyalty.com\/ja\/wp-json\/wp\/v2\/docs\/13109\/revisions\/25310"}],"wp:attachment":[{"href":"https:\/\/bonloyalty.com\/ja\/wp-json\/wp\/v2\/media?parent=13109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}