{"id":23299,"date":"2026-04-08T10:10:17","date_gmt":"2026-04-08T10:10:17","guid":{"rendered":"https:\/\/bonloyalty.com\/?post_type=docs&#038;p=23299"},"modified":"2026-10-08T08:38:24","modified_gmt":"2026-10-08T08:38:24","slug":"managing-and-merging-customers-profiles","status":"publish","type":"docs","link":"https:\/\/bonloyalty.com\/ja\/docs\/customers\/managing-and-merging-customers-profiles\/","title":{"rendered":"BON Loyalty\u3067\u306e\u9867\u5ba2\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb\u306e\u7ba1\u7406\u3068\u7d71\u5408"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23299\" class=\"elementor elementor-23299\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab22c30 elementor-section-stretched sec-video elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab22c30\" data-element_type=\"section\" data-e-type=\"section\" 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ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/customers\/managing-and-merging-customers-profiles\/#itemtitle\" >${item.title}<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/customers\/managing-and-merging-customers-profiles\/#Managing_and_merging_customers_profiles_in_BON_Loyalty\" >Managing and merging customers\u2019 profiles in BON Loyalty<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/customers\/managing-and-merging-customers-profiles\/#Introduction\" >Introduction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/customers\/managing-and-merging-customers-profiles\/#Overview_of_customer_profile_in_BON_Loyalty\" >Overview of customer profile in BON Loyalty<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/bonloyalty.com\/ja\/docs\/customers\/managing-and-merging-customers-profiles\/#Merge_the_customer_account\" >Merge the customer account<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h4><span class=\"ez-toc-section\" id=\"itemtitle\"><\/span><a href=\"${item.link}\">${item.title}<\/a><span class=\"ez-toc-section-end\"><\/span><\/h4>\n                                    <p>${item.excerpt}<\/p>\n                            <\/div>\n                        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class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15400\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/overview-quick-start-guide\/\">Overview: Quick start guide<\/a><\/li>\n\t<li id=\"menu-item-4686\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-4686\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/bon-loyalty-multiple-markets\/\">Multi-currency in BON<\/a><\/li>\n\t<li id=\"menu-item-9687\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-9687\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/post-purchage-page\/\">Post-purchage page<\/a><\/li>\n\t<li id=\"menu-item-11449\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-11449\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/set-up-a-loyalty-program\/5-key-steps-for-a-successful-reward-system\/\">Point recommendation strategy<\/a><\/li>\n\t<li id=\"menu-item-3081\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3081\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/set-up-a-loyalty-program\/customer-interaction\/\">Customer interaction with BON Loyalty<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3080\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-has-children menu-item-3080\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/dashboard\/dashboard-overview\/\">Dashboard<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-7879\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7879\"><a href=\"https:\/\/bonloyalty.com\/docs\/dashboard\/dashboard-overview\/\">Overview: Dashboard<\/a><\/li>\n\t<li id=\"menu-item-5982\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-5982\"><a href=\"https:\/\/bonloyalty.com\/docs\/pricing\/monthly-order-limit\/\">Monthly order limit<\/a><\/li>\n\t<li id=\"menu-item-7878\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7878\"><a href=\"https:\/\/bonloyalty.com\/docs\/dashboard\/activity-log\/\">Activity log<\/a><\/li>\n\t<li id=\"menu-item-13107\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13107\"><a href=\"https:\/\/bonloyalty.com\/docs\/customers\/customer-activities\/\">Customer activities<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3499\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3499\"><a href=\"#\">Customers<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-3503\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3503\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/customers\/customer-data\/\">Overview: Customer data<\/a><\/li>\n\t<li id=\"menu-item-3504\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3504\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/customers\/customer-profile\/\">Customer profiles<\/a><\/li>\n\t<li id=\"menu-item-15639\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15639\"><a href=\"https:\/\/bonloyalty.com\/docs\/settings\/delete-exclude-customers\/\">Delete and exclude customers<\/a><\/li>\n\t<li id=\"menu-item-23311\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23311\"><a href=\"https:\/\/bonloyalty.com\/docs\/customers\/managing-and-merging-customers-profiles\/\">How to merge customers&#8217; profiles in BON<\/a><\/li>\n\t<li id=\"menu-item-3502\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3502\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/customers\/import-customer-data-via-csv-file\/\">Import data<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3089\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3089\"><a href=\"#\">Earn Points<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-3079\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3079\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/earn-points\/overview\/\">Overview: Earn points<\/a><\/li>\n\t<li id=\"menu-item-4701\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-4701\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/create-an-account\/\">Create an account<\/a><\/li>\n\t<li id=\"menu-item-15168\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15168\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/complete-an-order\/\">Complete an order<\/a><\/li>\n\t<li id=\"menu-item-23677\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23677\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/point-multiplier-for-specific-products-or-collection\/\">Earn more points for a specific collection\/products<\/a><\/li>\n\t<li id=\"menu-item-15295\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15295\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/delayed-points-shopify-flow\/\">Delayed points for Completing an order<\/a><\/li>\n\t<li id=\"menu-item-23422\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23422\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/integrate-with-subscription-apps\/\">Integrate with Subscription apps<\/a><\/li>\n\t<li id=\"menu-item-7620\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7620\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/refunded-order\/\">Refunded orders<\/a><\/li>\n\t<li id=\"menu-item-15385\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15385\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/happy-birthday\/\">Happy birthday<\/a><\/li>\n\t<li id=\"menu-item-23563\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23563\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/leave-a-review-judgeme\/\">Leave a review &#8211; Judgeme.io<\/a><\/li>\n\t<li id=\"menu-item-23552\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23552\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/leave-a-review-loox\/\">Leave a review &#8211; Loox<\/a><\/li>\n\t<li id=\"menu-item-23559\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23559\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/leave-a-review-lai-review\/\">Leave a review &#8211; LAI<\/a><\/li>\n\t<li id=\"menu-item-23660\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23660\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/leave-a-review-fera\/\">Leave a review &#8211; Fera<\/a><\/li>\n\t<li id=\"menu-item-15572\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15572\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/subscribe-to-newsletter\/\">Subscribe to newsletter<\/a><\/li>\n\t<li id=\"menu-item-14592\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14592\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/complete-profile-earn-points-action\/\">Complete profile<\/a><\/li>\n\t<li id=\"menu-item-7019\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7019\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/social-media-actions\/\">Social media actions<\/a><\/li>\n\t<li id=\"menu-item-24125\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24125\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/daily-checkins\/\">Daily check-ins<\/a><\/li>\n\t<li id=\"menu-item-24146\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24146\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/anniversary-rewards\/\">Anniversary rewards<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3495\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3495\"><a href=\"#\">Redeem Points<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-3496\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3496\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/redeem-points\/redeem-points-tab-overview\/\">Overview: Redeem points<\/a><\/li>\n\t<li id=\"menu-item-6292\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6292\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/amount-discount\/\">Amount discounts<\/a><\/li>\n\t<li id=\"menu-item-6383\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6383\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/percentage-discount\/\">Percentage discounts<\/a><\/li>\n\t<li id=\"menu-item-15312\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15312\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/free-product\/\">Free products<\/a><\/li>\n\t<li id=\"menu-item-15341\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15341\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/free-shipping\/\">Free shipping<\/a><\/li>\n\t<li id=\"menu-item-16255\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16255\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/combine-discounts\/\">Combine discounts<\/a><\/li>\n\t<li id=\"menu-item-24503\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24503\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/configure-discounts-for-subscription-orders\/\">Discounts for Subscription orders<\/a><\/li>\n\t<li id=\"menu-item-16045\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16045\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/bon-pos\/\">Set up the BON POS UI Extension<\/a><\/li>\n\t<li id=\"menu-item-25488\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-25488\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/scan-customer-qr-on-bon-pos\/\">Scan customer QR on BON POS<\/a><\/li>\n\t<li id=\"menu-item-24862\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24862\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/how-to-view-redeem-points-in-shopify-customer-admin\/\">How to view and redeem points in Shopify Customer Admin<\/a><\/li>\n\t<li id=\"menu-item-15201\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15201\"><a href=\"https:\/\/bonloyalty.com\/docs\/redeem-points\/check-bon-discounts-in-shopify\/\">Check BON discounts in Shopify<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-7210\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-7210\"><a href=\"#\">Referral Program<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-3494\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3494\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/earn-points\/how-to-set-up-referral-program\/\">Overview: Referral program<\/a><\/li>\n\t<li id=\"menu-item-5861\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-5861\"><a href=\"https:\/\/bonloyalty.com\/docs\/referral-program\/how-customers-earn-referral-rewards\/\">Referral steps<\/a><\/li>\n\t<li id=\"menu-item-3492\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3492\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/earn-points\/how-to-avoid-unsuccessful-referrals\/\">Avoid unsuccessful referrals<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-6660\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-6660\"><a href=\"#\">VIP Tier Program<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-14438\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14438\"><a href=\"https:\/\/bonloyalty.com\/docs\/vip-program\/how-to-set-up-vip-tier-program\/\">Overview: VIP Tier<\/a><\/li>\n\t<li id=\"menu-item-15425\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15425\"><a href=\"https:\/\/bonloyalty.com\/docs\/vip-program\/vip-tags\/\">VIP Tier tags<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-23460\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-23460\"><a href=\"#\">B2B Tier program<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-23459\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23459\"><a href=\"https:\/\/bonloyalty.com\/docs\/vip-program\/b2b-tier-program\/\">How to set up B2B Tier Program<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-15881\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-15881\"><a href=\"#\">Limited-time Points Offer<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-15882\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15882\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/limited-time-points-offer\">Overview: Limited-time points offer<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-17756\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-17756\"><a href=\"#\">Order Booster<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-16840\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16840\"><a href=\"https:\/\/bonloyalty.com\/docs\/earn-points\/order-booster\/\">Overview: Order booster<\/a><\/li>\n\t<li id=\"menu-item-16841\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16841\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/order-booster-display\/\">Order booster display<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3506\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3506\"><a href=\"#\">Branding<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-10235\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-10235\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/display-widget\/\">Display the widget<\/a><\/li>\n\t<li id=\"menu-item-7332\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7332\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/widget-theme\/\">Widget theme<\/a><\/li>\n\t<li id=\"menu-item-8029\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-8029\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/widget-icon\/\">Widget icon<\/a><\/li>\n\t<li id=\"menu-item-3509\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3509\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/branding\/widget-text\/\">Widget text<\/a><\/li>\n\t<li id=\"menu-item-15417\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15417\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/display-multiple-languages\/\">Display in multiple languages<\/a><\/li>\n\t<li id=\"menu-item-16411\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16411\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/promote-your-loyalty-program-with-feature-loyalty-page\/\">Overview: Loyalty Page<\/a><\/li>\n\t<li id=\"menu-item-15951\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15951\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/loyalty-page-no-coding\/\">Loyalty page with no coding<\/a><\/li>\n\t<li id=\"menu-item-15952\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-15952\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/loyalty-page-coding\/\">Loyalty page with coding<\/a><\/li>\n\t<li id=\"menu-item-25670\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-25670\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/customize-your-loyalty-page\/\">Customize your Loyalty page<\/a><\/li>\n\t<li id=\"menu-item-24324\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24324\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/how-to-connect-bonloyalty-to-klaviyo-customer-hub\/\">Connect BON to Klaviyo&#8217;s Customer Hub<\/a><\/li>\n\t<li id=\"menu-item-23776\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23776\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/integrate-with-pagefly\/\">Integrate with PageFly<\/a><\/li>\n\t<li id=\"menu-item-23812\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23812\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/integrate-with-gempages\/\">Integrate with GemPages<\/a><\/li>\n\t<li id=\"menu-item-24766\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24766\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/integrate-with-ecomposer\/\">Integrate with EComposer<\/a><\/li>\n\t<li id=\"menu-item-18676\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18676\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/reward-display-setup\/\">Reward display setup<\/a><\/li>\n\t<li id=\"menu-item-18681\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-18681\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/points-on-product-page\/\">Points on Product page<\/a><\/li>\n\t<li id=\"menu-item-16505\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16505\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/points-on-customer-account-page\/\">Points on Customer account page<\/a><\/li>\n\t<li id=\"menu-item-17383\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-17383\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/point-on-cart-page\/\">Points on Cart page<\/a><\/li>\n\t<li id=\"menu-item-14935\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14935\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/points-at-checkout\/\">Points on Checkout page<\/a><\/li>\n\t<li id=\"menu-item-14729\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14729\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/post-purchage-page\/\">Points on Post-purchase page<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-8017\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8017\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/email-overview\">Emails<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-7876\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7876\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/email-overview\">Overview: Notification emails<\/a><\/li>\n\t<li id=\"menu-item-23532\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23532\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/verify-email-sender\/\">Verify email sender<\/a><\/li>\n\t<li id=\"menu-item-17731\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-17731\"><a href=\"https:\/\/bonloyalty.com\/docs\/branding\/email-attributes\/\">Email attributes<\/a><\/li>\n\t<li id=\"menu-item-13696\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13696\"><a href=\"https:\/\/bonloyalty.com\/docs\/email\/integrate-with-klaviyo\/\">Integrate with Klaviyo<\/a><\/li>\n\t<li id=\"menu-item-13695\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13695\"><a href=\"https:\/\/bonloyalty.com\/docs\/email\/integrate-with-dotdigital\/\">Integrate with Dotdigital<\/a><\/li>\n\t<li id=\"menu-item-23645\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23645\"><a href=\"https:\/\/bonloyalty.com\/docs\/email\/integrate-with-omnisend\/\">Integrate with Omnisend<\/a><\/li>\n\t<li id=\"menu-item-25721\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-25721\"><a href=\"https:\/\/bonloyalty.com\/docs\/email\/integrate-with-mailchimp\/\">Integrate with MailChimp<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-13108\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13108\"><a href=\"#\">Analytics<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-13283\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-13283\"><a href=\"https:\/\/bonloyalty.com\/docs\/analytics\/how-analytics-feature-works\/\">Overview: Analytics<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3517\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3517\"><a href=\"#\">Settings<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-3519\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3519\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/settings\/general-settings-explained\/\">Overview: Settings<\/a><\/li>\n\t<li id=\"menu-item-3520\" class=\"menu-item menu-item-type-post_type menu-item-object-docs menu-item-3520\"><a href=\"https:\/\/bonloyalty.com\/ja\/docs\/settings\/how-the-point-expiration-feature-works\/\">Point expiration<\/a><\/li>\n\t<li id=\"menu-item-23490\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23490\"><a href=\"https:\/\/bonloyalty.com\/docs\/settings\/exclude-customers-by-tag\/\">Customer Eligibility<\/a><\/li>\n\t<li id=\"menu-item-4527\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-4527\"><a href=\"https:\/\/bonloyalty.com\/docs\/settings\/include-tax-in-order-total\/\">Include tax in order total<\/a><\/li>\n\t<li id=\"menu-item-24923\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24923\"><a href=\"https:\/\/bonloyalty.com\/docs\/settings\/how-to-send-automatic-notifications-to-your-customers-via-line\/\">Integrate with LINE<\/a><\/li>\n\t<li id=\"menu-item-16189\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16189\"><a href=\"https:\/\/bonloyalty.com\/docs\/set-up-a-loyalty-program\/how-to-integrate-with-onemobile\/\">Integrate with OneMobile<\/a><\/li>\n\t<li id=\"menu-item-16889\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-16889\"><a href=\"https:\/\/bonloyalty.com\/docs\/settings\/integrate-with-subscription-apps\/\">BON Loyalty integrate with Subscription Apps<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-25686\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-25686\"><a href=\"#\">Pricing<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-6195\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6195\"><a href=\"https:\/\/bonloyalty.com\/docs\/pricing\/how-to-change-plan\/\">How to change pricing plans<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div><\/aside>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6167b0d right-col\" data-id=\"6167b0d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9dde8a elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"c9dde8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Managing_and_merging_customers_profiles_in_BON_Loyalty\"><\/span>Managing and merging customers\u2019 profiles in BON Loyalty<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd70dc8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"fd70dc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Learn how to organize, manage customer information, and merge duplicate accounts into one<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6abbe17 elementor-widget elementor-widget-heading\" data-id=\"6abbe17\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"filter-by-points-date\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Introduction\"><\/span>Introduction<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fed3e29 elementor-widget elementor-widget-text-editor\" data-id=\"fed3e29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In this document, you will gain a comprehensive view of the <strong>Customer Profile<\/strong>, including loyalty program details and account merging.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1648b7 elementor-widget elementor-widget-heading\" data-id=\"d1648b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Overview_of_customer_profile_in_BON_Loyalty\"><\/span>Overview of customer profile in BON Loyalty<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7ddcbc elementor-widget elementor-widget-text-editor\" data-id=\"e7ddcbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When a merchant clicks on a specific customer\u2019s email, the panel displays comprehensive details about the customer, categorized as follows:<\/p><p><strong>1.1 Basic Information<\/strong><\/p><ul><li>Name<\/li><li>Email<\/li><li>Referral information<\/li><\/ul><p><strong> 1.2 Loyalty Program Information<\/strong><\/p><ul><li><strong>Points Balance<\/strong>: Total accumulated loyalty points.<\/li><li><strong>VIP Tier<\/strong>: The customer\u2019s tier (e.g., Bronze, Silver, Gold, etc.).<\/li><li><strong>Redeemed Points<\/strong>: Records of points redeemed for rewards.<\/li><li><strong>Earned Points<\/strong>: Details of purchases and points earned.<\/li><li><strong>Customer tag<\/strong>: VIP Tier tag to characterize customers in Shopify Admin.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5006dd0 elementor-widget elementor-widget-image\" data-id=\"5006dd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"737\" height=\"524\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-08-170452.png\" class=\"attachment-large size-large wp-image-23301\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-08-170452.png 737w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-08-170452-300x213.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-08-170452-18x12.png 18w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-08-170452-105x75.png 105w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-08-170452-480x341.png 480w\" sizes=\"(max-width:767px) 480px, 737px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57b9962 elementor-widget elementor-widget-heading\" data-id=\"57b9962\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"filter-status\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Merge_the_customer_account\"><\/span>Merge the customer account<span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06bd3ba elementor-widget elementor-widget-text-editor\" data-id=\"06bd3ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Merges two accounts belonging to the same customer (e.g., registered with different emails).<\/p><p data-start=\"271\" data-end=\"332\"><strong data-start=\"336\" data-end=\"345\">IMPORTANT NOTE:<\/strong>\u00a0The account displayed\u00a0<em data-start=\"368\" data-end=\"375\">below<\/em> in the merge screen\u00a0will be\u00a0<strong>kept<\/strong>, while the one\u00a0<em data-start=\"404\" data-end=\"411\">above<\/em>\u00a0will be\u00a0<strong>removed<\/strong> after the merge is completed. The merge process should be handled\u00a0<strong data-start=\"36\" data-end=\"79\">in BON first, then in Shopify Customers<\/strong>.<\/p><p><strong>2.1. Steps to Merge Accounts<\/strong><\/p><ol><li>Navigate to <strong>Customer Data &gt; Search for the customer <\/strong><em>(Merged account)<\/em><strong> &gt; More Actions &gt; Merge.<\/strong><\/li><li>Select the <em><strong>Keep Account<\/strong><\/em> (primary account to retain) and the <strong><em>Merged Account<\/em><\/strong> (account to be merged).<\/li><li>Review the merge details and confirm.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02f165d elementor-widget elementor-widget-image\" data-id=\"02f165d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1023\" height=\"745\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154624.png\" class=\"attachment-large size-large wp-image-24776\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154624.png 1023w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154624-300x218.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154624-768x559.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154624-16x12.png 16w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154624-103x75.png 103w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154624-480x350.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1023px) 100vw, 1023px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4f3798 elementor-widget elementor-widget-image\" data-id=\"c4f3798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"639\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154834-1024x639.png\" class=\"attachment-large size-large wp-image-24775\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154834-1024x639.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154834-300x187.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154834-768x479.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154834-18x12.png 18w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154834-120x75.png 120w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154834-480x300.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-321ca6c elementor-widget elementor-widget-text-editor\" data-id=\"321ca6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"scribe-step\"><p class=\"scribe-step-text\">4. Click <strong>Merge<\/strong> and then <strong>Confirm<\/strong>\u00a0to initiate loyalty data merge in BON Loyalty.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd7b70e elementor-widget elementor-widget-image\" data-id=\"bd7b70e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"648\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154937-1024x648.png\" class=\"attachment-large size-large wp-image-24774\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154937-1024x648.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154937-300x190.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154937-768x486.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154937-18x12.png 18w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154937-119x75.png 119w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-154937-480x304.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-993348b elementor-widget elementor-widget-text-editor\" data-id=\"993348b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"scribe-step\"><p class=\"scribe-step-text\">6. Click <strong>Finish in Shopify Admin<\/strong><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe0ca8e elementor-widget elementor-widget-image\" data-id=\"fe0ca8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"533\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155618-1024x533.png\" class=\"attachment-large size-large wp-image-24773\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155618-1024x533.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155618-300x156.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155618-768x399.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155618-18x9.png 18w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155618-144x75.png 144w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155618-480x250.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8a9fda elementor-widget elementor-widget-text-editor\" data-id=\"c8a9fda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"scribe-step\"><div class=\"scribe-step\"><p class=\"scribe-step-text\">7. Click <strong>Merge<\/strong> and then <strong>Confirm<\/strong>\u00a0to finalize the merge in Shopify Admin.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2bddc1 elementor-widget elementor-widget-image\" data-id=\"c2bddc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"769\" height=\"795\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155648.png\" class=\"attachment-large size-large wp-image-24778\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155648.png 769w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155648-290x300.png 290w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155648-12x12.png 12w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155648-73x75.png 73w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-155648-480x496.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:769px) 100vw, 769px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-723a0b3 elementor-widget elementor-widget-text-editor\" data-id=\"723a0b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>2.2. Merge Logic<\/strong><\/p><ul><li><strong>Points, Earn\/Redeem History, and Redeemed Rewards<\/strong>: Transferred from the Merge Account to the Keep Account.<\/li><li><strong>Basic Information<\/strong> (e.g., Birthday, Phone Number): Retained from the Keep Account.<\/li><li><strong>Tier Update<\/strong>: Recalculated based on total money spent or points earned post-merge.<\/li><\/ul><p><strong>Post-Merge<\/strong>: The Merge Account is deleted, and login attempts with it will treat it as a new account.<\/p><p><strong>2.3. After Selecting Merge Account<\/strong><span style=\"font-weight: 400;\">:<\/span><\/p><ul><li>Indicators reflect the data available in the selected Merge Account.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccd9dc8 elementor-widget elementor-widget-image\" data-id=\"ccd9dc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160805-1024x683.png\" class=\"attachment-large size-large wp-image-24783\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160805-1024x683.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160805-300x200.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160805-768x512.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160805-18x12.png 18w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160805-112x75.png 112w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160805-480x320.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdbc894 elementor-widget elementor-widget-text-editor\" data-id=\"fdbc894\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>2.4. Merge Details Display<\/strong><\/p><ul><li><strong>Basic Information<\/strong>: Show the email and address of the Keep Account.<\/li><li><strong>Points Balance<\/strong>: Combined total after merging.<\/li><li><strong>Discounts<\/strong>: Lists of all discounts and their status (used\/active\/expired).<\/li><li><strong>Tags<\/strong>: Displays merchant-assigned tags (excluding tier tags, which sync post-merge).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-047fd5b elementor-widget elementor-widget-image\" data-id=\"047fd5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"693\" src=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160254-1024x693.png\" class=\"attachment-large size-large wp-image-24779\" alt=\"\" srcset=\"https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160254-1024x693.png 1024w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160254-300x203.png 300w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160254-768x520.png 768w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160254-18x12.png 18w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160254-111x75.png 111w, https:\/\/bonloyalty.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-07-30-160254-480x325.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4df3b5d elementor-widget elementor-widget-text-editor\" data-id=\"4df3b5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>NOTE<\/strong>: Point histories from <em>one-time<\/em> actions (e.g., account creation, newsletter subscription, birthday rewards) in the Merge Account is excluded to avoid duplication.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff1d47b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ff1d47b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a55b77f elementor-widget elementor-widget-page-helpful\" data-id=\"a55b77f\" 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