BON Loyalty now integrates with Klaviyo Customer Hub, allowing merchants to display loyalty information directly inside the Customer Hub drawer on the storefront.

Logged-in members can view their loyalty status, redeem rewards, and access referrals without leaving the Customer Hub experience.

Important notes

Loyalty data only appears for shoppers who are logged in and have at least 1 point. If a shopper has no points yet, not seeing loyalty data is expected and does not mean the integration is broken.

Merchants who previously connected BON with Klaviyo before July 1st 2026 will need to integrate again because BON has updated the required scopes. To enable Customer Hub correctly, merchants must get a new key and complete the provider registration and webhook setup flow in Klaviyo.

Why this matters

Bringing BON Loyalty into Klaviyo Customer Hub makes loyalty more visible and easier to use during the shopping journey.