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13 December, 2023Promote your loyalty program with feature Loyalty page
The Loyalty Page helps merchants boost engagement and repeat purchases by offering customers a dedicated space to track points, redeem rewards, and access exclusive offers.
This feature is only available for Basic plans and above.
Introduction
Understand the key benefits of the Loyalty Page and learn how to set up an effective loyalty experience that aligns with your brand.
Overview
The Loyalty Page is a dedicated, customizable page within your Shopify store where customers can view and engage with your loyalty program. This feature enhances customer experience by providing a centralized space for customers to track their points, claim rewards, and learn about exclusive offers.
Key Benefits
- Centralized Access: Customers can easily access their loyalty information from a single, branded page.
- Enhanced Engagement: A dedicated page encourages more interaction with your loyalty program.
- Brand Customization: Tailor the design and content to match your store’s branding for a cohesive customer experience.
Main Features
- Points Overview
- Displays the customer’s current points balance.
- Shows recent activities where points were earned or redeemed.
- Reward Redemption
- Lists available rewards and their corresponding points requirements.
- Provides an easy redemption process, allowing customers to claim rewards directly from the page.
- VIP Tiers
- Shows the customer’s current tier status.
- Displays benefits associated with each tier and progress toward the next level.
- Referral program
- Allows customers to refer friends and earn additional rewards
- Track successful referrals and provides corresponding rewards automatically.
- FAQs
- Clearly outlines how customers can earn points, redeem rewards, and understand program terms
Loyalty page vs Widget
- Loyalty Page: A dedicated, standalone page where customers can explore their loyalty status, redeem rewards, and view program details in depth. Ideal for offering a full, branded experience.
- Widget: A floating or embedded mini-interface that offers quick access to essential loyalty information, like points balance and available rewards, without leaving the current page. Best for encouraging quick interactions.
How customers see the Loyalty Page
Multiple languages
Support displaying content on the loyalty page according to the customer’s locale language.
IMPORTANT NOTE: BON currently supports automatic translations for the following 10 languages below. For other languages, you will need to manually translate the content from English.
- French
- Spanish
- Dutch
- German
- Italian
- Turkish
- Portuguese
- Chinese (Traditional)
- Chinese (Simplified)
- Japanese
To learn more about displaying multiple languages on the storefront, follow this link.
Troubleshooting & support
If you encounter issues while setting up or customizing the Loyalty Page, please reach out to our support team for assistance.
By utilizing the Loyalty Page feature, you can enhance your customer engagement, strengthen brand loyalty, and drive repeat purchases effectively.