Set up Points at Checkout
28 2月, 2023BON Loyalty Widget and SPA
18 10月, 2023Free Product rewards
This guide will walk you through the steps to set up Free Product rewards in BON Loyalty quickly and effectively
Introduction
Offering a free product as a reward is a great way to encourage loyalty and repeat purchases from your customers. Let’s dive into how you can set up free product rewards.
Overview
Where and how to set up Free Product rewards
To create a Free Product reward in BON Loyalty, follow these simple steps:
1. Navigate to BON > Point Programs > Redeem Points > Add More > Free Product
2. Enter a title for the reward. This title will be visible to your customers, so make it clear and appealing.
- BON Pro Tip: If your website supports multiple languages, ensure you update the title for each language. BON’s multi-language display feature is available on Basic, Growth, and Professional plans.
3. Choose a Product
Click on the product bar, and a drop-down menu will appear. You can:
- Choose a specific product to offer as the reward.
- Select “All variants” if the reward applies to all versions of the product.
- Select “Choose variants” if only certain product variants are included in the reward.
Note: You can only select one product per Free Product reward. To offer multiple free products, go to Redeem Points > Add More > Free Product and create additional rewards.
4. Set the Points-to-Discount Ratio
Determine how many points customers will need to redeem the reward. You can set this up for two types of rewards:
- Fully Free Product:
Enter the full price of the product in the “Discount Value” box to make it entirely free. Example: If Product A costs $100, enter 100 in the box to fully discount it. - Partially Free Product:
Enter a portion of the product price to give a partial discount. Example: If Product A costs $100 and you want to deduct $40, enter 40 in the box. Customers will pay the remaining $60.
5. How will customers know which product is eligible?
On the widget, customers can click the ‘i’ icon, and an information box will pop up showing the exact product eligible for the free product reward, the discount value, and any other applicable conditions.
Set additional conditions (optional)
To further customize your Free Product rewards, you can set the following conditions:
1. 特典有効期限: Set an expiration date for the discount code, which begins immediately after it is redeemed.
Example: The code expires 10 days after redemption.
2. Combinations: Enable the discount to be combined with other types of discounts. Discounts in Shopify are categorized into classes, such as:
- Order Discount
- Product Discount
- Shipping Discount
You need to identify the discount classes and decide which ones can be combined.
Example: If you want a $100 discount (Order discount) to be combined with a Free Product discount, check the box for “Product discount” in the Amount Discount settings. Then, in the Free Product discount settings, check the box for “Order discount.” Both discount classes need permission to combine, much like mutual consent in a partnership.
Note: Discounts are generated by Shopify, and the rules for combination discounts are set by Shopify. To learn more, you can visit the Shopify Discount Combinations documentation here.