Manage customer profiles
26 April, 2022Theme
26 April, 2022Import customer data
BON’s import customers feature allows you to import data from your previous loyalty apps and adjust customers point in bulk easily.
How to import customer data
Step 1: To import, navigate to BON Loyalty > Customer Data > Import data.
Step 2: Follow the steps listed. If you’d like to import the file from other loyalty programs, select the loyalty app to get support.
Note: You’d need to make sure the file is in the correct CSV format with 3 required fields:
– Shopify IDs
– Customer Emails: This data should exist in your Shopify Customer Admin (BON pulls/ syncs data directly from Shopify Admin)
– Points: Should be the whole, round-up number.
Below is an example of a valid CSV file to import:
Note: The emails in this file are all random, and made for better visualization purposes.
Step 3: Kindly contact us via live chat or email ([email protected]) for further assistance. We will help you manually import the points from the file to your customers.