In order to evaluate your reward program’s performance to make suitable improvements, you can use Bon Loyalty to track the activities of customers.
From the Dashboard, go to Customers > Customer data, you can see your customer list.
To see the information of a specific customer, click on their name. You will be able to see more details including:
In “Point history” and “Redeem points”, click on < > arrow button, or click on the number to see all the information:
To manually make changes, click on “More actions” button. You can apply the following actions:
While running your loyalty program, you might want to give some extra points for lucky customers.
To add points, enter the added amount.
To deduct points, enter the point amount with “-” beforehand.
The reason is for internal use, meaning only you or your team can see this.
Customers can view the new point balance with the note: “Store owner just adjusted your points”.