Understand customer actions
19 April, 2022Earn Points tab overview
19 April, 2022Overview dashboard explained
The overview dashboard shows the most important figures of your program’s performance.
1. Statistics explanation #
From the Dashboard, you can see the all-time performance of your loyalty program, including 3 specifications.
Rewards redeemed: This number shows many times rewards created from BON have been used by customers. This statistic helps you understand how appealing your reward types are.
Revenue generated: The total revenue generated from the loyalty program you have set up, including:
- The total value of purchases using BON reward codes
- The total value of purchases when clicking Complete an order action in the loyalty widget
This specification helps you understand the total value that BON loyalty has generated for your business.
Revenue ratio: The percentage of revenue generated over the total income. That is calculated by the value of all fulfilled orders.
This specification helps you understand the percentage of revenue generated from BON Loyalty accounts for the total income of your business.
2. Referral report
The referral report quickly shows you the summary of your referral program performance and the information of customers who referred your store.
Related FAQ: Manage your customer list