Manually adjust customer points and transfer from one platform to BON with a CSV file
Note: Import customer data via CSV file is NOT reversible. Once you have imported data, the made changes will be permanent.
From Dashboard, go to Customer > Import data. Select the source of your data: CSV file.
Step 1: Download BON template.
You can download BON CSV template from here or BON admin. To download the template from BON admin, go to Customer tab > click CSV template.
Step 2: Fill in BON template.
|The email address of your firstname.lastname@example.org|
|Points||The points added to the current points balance of your customers||At first, Dean had 100 points. In the importing data file, the merchant gives Dean 200 points. Totally, Dean has 300 points.|
Note: DO NOT rename or remove any column titles.
Step 3: Save the file in your computer.
Step 4: Upload the file in the empty box down below.
Step 5: Save changes.
Now your customer data has been imported to BON loyalty via CSV file!
Related FAQ: Adjust customer point balance