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26 April, 2022Customize your widget text
26 April, 2022BON x Dotdigital integration
Dotdigital is a leading marketing automation platform designed to help businesses streamline their marketing efforts and drive engagement through data-driven campaigns.
Integration requirements
Integrating BON Loyalty with DotDigital allows users to synchronize BON Loyalty information to customer profiles on DotDigital. Users can utilize synced information from BON to:
- Segment customers based on accumulated points and Tier
- Include loyalty information in email campaigns.
To ensure a successful integration, BON’s merchants are required to:
- Customers must have an account in DotDigital.
- The email used by the merchant to create the API Key must match the email used to create the store on Shopify.
How to integrate with Dotdigital
1. Setting up in Dotdigital
Step 1: Access DotDigital > Settings > Access
![Setting up in Dotdigital](https://bonloyalty.com/wp-content/uploads/2022/04/image5-1-1024x611.png)
Step 2: In Access tab > Choose API users
![Setting up in Dotdigital](https://bonloyalty.com/wp-content/uploads/2022/04/image6.png)
Step 3: Create ‘New user’ > Fill in the form (The username is set by default with the ending ‘apiconnector.com’ and cannot be changed)
![Create ‘New user’ in Dotdigital](https://bonloyalty.com/wp-content/uploads/2022/04/image2.png)
Step 4: Double-check the user profile and click Save.
![Double-check the user profile and click Save.](https://bonloyalty.com/wp-content/uploads/2022/04/image3-1-1024x243.png)
2. Setting up in BON Loyalty
Once your profile has been created, you can now go back to BON Loyalty to complete this integration.
In BON Loyalty, access the Integrations section from the left menu > select DotDigital
![Setting up in BON Loyalty](https://bonloyalty.com/wp-content/uploads/2022/04/image1-1024x887.png)
Next, enter the user email and Password > hit the Connect button > enable the status.
![Enter the user email and Password > hit the Connect button > enable the status](https://bonloyalty.com/wp-content/uploads/2022/04/image4-1024x732.png)
3. Sync data to Dotdigital
Once connected to Klaviyo successfully, BON will start syncing data from the BON app to Dotdigital. Data being synced will include
- Points balances
- Referral URLs
- Customer’s tier
- Birthday