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15 November, 2022How the "Create an account" point-earning action works
Set up the “Create an account” point-earning action and understand how it works
Introduction
The “Create an account” point-earning action encourages customers to join the loyalty program and provides merchants with valuable customer data, fostering a strong start to their loyalty journey.
Overview
Set up the Shopify customer accounts
For the “Create an account” action to work properly, you will need to activate Customer Accounts in Shopify.
Go to Shopify > Settings > Customer accounts > Choose New or Classic > Check the box Show login links
The “Create an account” feature works for both types of Customer accounts in Shopify:
- Classic Customer Account: Customers create accounts by using their username and password.
- New Customer Account: Customers log in with a one-time 6-digit code sent to their registered email address.
NOTE: A customer account is not required to participate in the Loyalty program. BON automatically syncs all customer data from your Shopify admin, meaning any customer in your Shopify Customers list will also exist in BON and can earn points for their purchases. However, customers must sign in to their account to access and redeem their earned points.
How to enable the “Create an account” action
Go to BON Loyalty > Point Programs > Click Create an account
Set up the number of points you want to reward your customers > Click on the Status dropdown > Select Active > Save
How the ‘Create an account’ action works
Customers can click on the “Join” or “Sign in” button in the widget/loyalty page, and they will be redirected to the Login page of Shopify to create their accounts.
NOTE: BON shares the same “Sign-in” and “Registration” pages as your Shopify store, so there’s no separate registration process for BON. When customers sign in or sign up on your Shopify store, they’ll automatically be synced and signed in to BON. So clicking “Join” or “Sign in” on the BON widget or loyalty page isn’t necessary—these buttons simply redirect customers to your Shopify sign-in and sign-up pages.
Or at the Earn points tab on the widget/loyalty page, customers can click on the “Do it now” button at the “Create an account” action, they will also be directed to the Login page of Shopify to create their accounts.
Once successfully signed up or signed in, customers will earn points for creating accounts immediately and be automatically redirected to the Customer Account page, which is under Shopify’s control.
NOTE: All customers can earn points for the “Create an Account” action even without signing up, as BON syncs all customer data directly from your Shopify admin. Rest assured, while everyone can earn points for this action, customers can only redeem and use their points if they sign in to your Shopify store.