Manage your customers’ activities
Manage your customer list
26 April, 2022Adjust customer point balance
26 April, 2022Manage your customers' activities
In order to evaluate your reward program’s performance to make suitable improvements, you can use Bon Loyalty to track the activities of customers.
From the Dashboard, go to Customers to view the list.
To see the information of a specific account, click on a member’s name. A new window will show up with more detailed information about that member. You will be able to see specific info including the member’s birthday, who referred that member, the last time being seen and the customer tag.
All the customers’ activities through BON loyalty will be shown by 3 different tabs:
- Earning points
- Redeem points
- Referral activity
To manually manage customer accounts click the icon on the top right of the the customer information box
You can apply the following actions:
- Adjust BON points
- View in Shopify
- Delete customer
Related FAQ: Exclude customers from the program
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