Set up the Complete an Order earn-point action
25 April, 2022How to set up referral program
25 April, 2022Set point multipliers for specific products or a collection
Boost the points customers earn when they purchase specific products or collections.
NOTE: This feature is included with the Growth and Professional plans. Merchants on plans below Growth can purchase this add-on for an additional cost recurring monthly.
Introduction
Set points for specific collection or product is an add-on condition applied to your Complete an order earning rule. It provides a point benefit for selected products or collections, giving customers an extra incentive to purchase those items.
Overview
How to Set Up Point Multipliers
Step 1: Go to your Complete an order rule settings.
In the Customize section, select whether all products or only specific products will earn points.
- If Apply by condition is selected > Choose the Product/Collection Includes option and select the necessary products or collections.
Note: Only the products and collections selected for Included items list are eligible for the point multiplier benefit.
Step 2: Apply the Point Multiplier
Select the individual product or collection from the list that you wish to award extra points for. You do not need to select all eligible items; you can pick and choose.
Enter the Point Multiplier value. The value must be a whole number (e.g., enter 2 for a 2x multiplier).
Points multiplier display
The point multiplier benefit is automatically reflected in several key areas for your customers:
a. Points Display
- Points on Product Page: The potential points earned, including the multiplier, will be displayed directly on the product page.
- Points Earned Email: The final total points earned for the purchase will be accurately reflected in the post-purchase points earned email.
b. Tier Progress & Refunds
- Tier Progress: All points earned from the multiplier benefit will automatically count toward the customer’s loyalty tier progress.
- Refunds: If a specific product that earned a point multiplier benefit is later refunded, the total points earned for that product (including the multiplied bonus points) will be revoked from the customer’s balance.