In BON Loyalty, merchants can set up many earning point options that relate to social media. This will help to incentivize customers to engage with their brand on these platforms, increase brand awareness, drive customer retention.
To find all available earning point options, go to Point program > Earn Points > Choose the “Social Media” filter.
To activate/ deactivate, click on the switch button:
Then, you can edit the earning point options by clicking on the pen icon, next to the switch.
NOTE: With all sharing , you can set a time range for it to appear. Customers cannot see this option if the effective date is from the past or from the future.
Major social media platforms (Facebook, Twitter, Instagram, TikTok,..etc) have policies that prohibit third-party applications from accessing their systems.
As a result, any reward options related to social earning cannot rely on the actual actions of the customers, whether they’ve followed or shared yet. Instead, the system can only reward – based on the actions of customers clicking on the action button.
When customers click on the button, the social media page will pop up – for customers to do the following action.
After customers earn points for that action, it will disappear from the widget. Therefore, social media earning actions are one time used only.
Related FAQ: How your customers earn points