How to set up ‘Redeem points’ rules
How to avoid unsuccessful referrals
25 April, 2022How to set up free product reward
26 April, 2022How to set up 'Redeem points' rules
Providing attractive rewards in your loyalty program can encourage your customers to spend more to earn more.
To set new rules for customers to redeem points, please follow the below steps:
- Go to the Point programs > Redeem points tab
- Click Add more button and choose the specific type of ways you want to set up.
There are 6 types to choose: amount discount, percentage discount, free product, free shipping coupon, POS amount discount and POS percentage off. You can set up the value for each type based on your calculation.
Note: You can always enable/disable the rules by switching the on/off button.
- Change the name for each redeeming rule you set up in Reward title section
- Add a minimum purchase amount the reward is applicable in the Minimum requirement section.
- Set one collection the reward could be applied to with Applied to section.
- Set expiry date for each redemption rule to expire the reward after a period of time being issued in Reward expiration section.
How to update or delete an existing redemption rule #
To edit an existing rule:
- Click 3 dots icon on the top right corner of the rule box
- Choose Edit button
- Manage them the way you prefer
To delete an existing rule:
- Click 3 dots icon on the top right corner of the rule box
- Choose Delete button
Difference between ‘Fixed amount of points’ &‘Increments of points’ in Amount discount #
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There’re 2 style of amount discount redemption rules:
Fixed amount of points: The amount discount of each rule is fixed. Your customers can only choose from configured discount code.
Increment of points: The amount discount of coupon code is variable. Your customers can choose the value of discount code and redeem it by an equivalent amount of points. They could choose it using the range slider on the widget.
Here is an example of the rule with 50 points = 1$
Related FAQ: How your customers earn points
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