VIP tags

Create tags for VIP customers in BON Loyalty

Implementing tags for your VIP customers enables you to recognize, incentivize, and maintain your most valuable patrons. Merchants can label VIP customers in each tier with different tags – displaying in Shopify Admin page.

Note: This feature is available in our Growth or Professional plan. To try this feature, check out our pricing plans here.

How to add tags for customers in BON?

This feature will be available at the Point programs tab > VIP tiers > Click on one item in your tier list > Toggle the switch to activate it.

The name of the VIP tier is also the tag name, which will be applied to customers in that tier.

Important note: In case you decide to modify the tier name, please note that the tag name cannot change accordingly. Please carefully consider the tier name while setting up.

Where can I see this tag in Shopify Admin?

After you’ve set it up successfully, you can find this tag in the Shopify Admin page > Customers tab > click on a customer’s profile.

For example, the screenshot below shows the tag of a Platinum-tiered customer of BON:

The syntax for tags is BON_{tier-name}. For example: The tier title is Platinum. When the customer reachs this tier, their profile will have a tag: “BON_platinum”.

Note: The tag name change or update in Shopify does not reflect in BON’s tier name.

If you set up the tags for VIP customers after the VIP program has been currently running, the early members might not receive the tag.

Contact our support team via live chat or email for further support.